1. Introduction
Wuklaa AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (the "Service"). By using Wuklaa AI, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
- Account Information: Your name, email address, and role (client, lawyer, or firm member) when you register.
- Profile Information: For lawyers, this includes bar council ID, specialization, city, province, experience, hourly rate, and profile photo.
- Case Information: Court case numbers, case types, hearing dates, and related legal data that you add to track your cases.
- Communication Data: Messages exchanged between clients and lawyers through our secure in-app chat.
- Appointment Data: Booking details, case descriptions, and consultation notes.
- Usage Data: Information about how you interact with the app, including device type, operating system, and app features used.
- Payment Information: Subscription purchases are processed securely through Apple In-App Purchase. We do not store your payment card details.
3. How We Use Your Information
- To provide, operate, and maintain the Wuklaa AI platform.
- To match clients with suitable lawyers based on specialization and location.
- To send court hearing reminders and case update notifications (limited to 5 per day per user).
- To power our AI Legal Assistant for document analysis and legal Q&A.
- To process subscription payments via Apple In-App Purchase.
- To improve our services, fix bugs, and develop new features.
- To communicate important updates about the platform.
4. How We Share Your Information
We do not sell your personal data. We may share information in the following limited circumstances:
- Between Users: Lawyer profiles (name, specialization, city, rating) are visible to clients for the purpose of finding legal help. Client names are shared with lawyers only for booked appointments and chats.
- Service Providers: We use trusted third-party providers (such as our cloud platform) to host and operate the service. They are bound by confidentiality obligations.
- Legal Compliance: We may disclose information if required by law, court order, or government authority.
5. Data Storage and Security
Your data is stored securely on our cloud servers. We implement industry-standard security measures including encryption in transit (HTTPS/TLS) and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through the Profile page in the app or by contacting us at wuklaaai@gmail.com.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your account and personal data.
- Withdraw consent at any time (where processing is based on consent).
- Object to or restrict certain types of data processing.
To exercise any of these rights, contact us at wuklaaai@gmail.com.
8. Children's Privacy
Wuklaa AI is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will delete it immediately.
9. Third-Party Services
Our app integrates with Apple In-App Purchase for subscription management. These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page and, where appropriate, by sending an in-app notification. Continued use of the Service after changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: